What makes a good business leader? What skills, qualities and attributes help business leaders succeed? Penny Webb, Founder and Managing Director of Familias and Company, shares her insight into what qualities are needed to succeed as a business leader (Penny has consulted and coached 65% of the FTSE 100 CEOs, as well as executives across Europe, Middle East, Asia and the US).
- Create Alignment: Good leaders are able to ensure, on a continual basis, that every level of the organisation understands the strategy and their role in its execution. Penny says, “Often we ask employees, management, and board members to articulate the firm’s strategy and the lack of alignment in their responses is telling.”
- Appreciate Cultural Differences: Good leaders need to recognise that what works in the West doesn’t necessarily work in the East. They also understand the need to not impose their views on others. They tailor their messages and moreover, seek ways to learn from those who are different. “Think about the number of firms who have sought to invest or develop outside their home country? It doesn’t always work well,” Penny suggests. A leader must ensure that sufficient due diligence is done to assess a firm’s readiness to work and succeed in a different culture. Read more